FAQs
Does SCOTT Sports offer free shipping?
Yes, US orders over $50 (excluding orders that include bikes, skis, ski boots, or avalanche packs) come with free ground shipping as standard, which should arrive within 4 – 14 business days. For bikes, SCOTT can ship to the 48 contiguous US states for a flat $75 fee, whilst e-bike shipping will cost $95. Both bikes and e-bikes are shipped via FedEx Ground, which should arrive in 5 – 11 business days (including assembly time before dispatch). Any orders containing skis, ski boots, and avalanche packs will incur a flat $20 fee.
Does my SCOTT bike come with a warranty?
As standard, SCOTT bikes are offered with a 5-year warranty if you register your product, falling to 3 years if you don’t either register or take your bike to be serviced before the first 3 years are up. Your warranty protects you against manufacturer faults and defects (not including any damage resulting from wear and tear or regular use), meaning you can arrange free repairs or replacements if your product isn’t up to scratch. You can find more info on your bike’s warranty on the SCOTT Sports website.
What are the benefits of registering my bike with SCOTT?
Once you’ve purchased a bike from SCOTT, you can register your model to extend the frame warranty by two years for a total of up to 5 years’ coverage against faults and defects. Registration is quick, free and easy – just head to the dedicated portal on the brand’s site and enter your serial number to get started.
Can I return my SCOTT Sports order?
Yes, but the returns policy differs between the online store and different in-person branches. For online orders, you can return all full-priced items for any reason within 30 days of the date of your purchase. Your item will need to be unused and sent back in its original packaging with all originally included accessories to be eligible.
You can create a return via the brand’s site to generate a pre-paid shipping label and save on return costs, except for bikes and e-bikes, which will need to be collected – this can be arranged free of charge by contacting SCOTT’s service team. If you prefer, you can also arrange to drop your bike off to your nearest store, but you’ll need to check that branch’s return policy (and ideally get in touch to notify them before you do).
SCOTT Sports Saving tips
Shop the sales
Like many sports brands, SCOTT Sports is no stranger to a sale, and offers up to 50% off items across its range in a number of sales throughout the…
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